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Privacy Policy

Last updated: January 2026

CloudSwitch AI ("we", "us", "our") respects your privacy and is designed with transparency and user control at its core. This policy explains what information we access and how it's used.

Information We Access

To provide our service, we access cloud billing, usage, and resource metadata only after you explicitly provide secure, read-only credentials for your cloud provider accounts (e.g., AWS, Azure, GCP).

How Information Is Used

Your data is used solely for the purpose of providing you with our service. This includes generating cost insights, natural language explanations, spend forecasts, and optimisation recommendations. We do not sell, share, or use your data for advertising purposes.

Credentials & Access Control

We use native cloud identity mechanisms (like IAM roles) with permissions that are strictly limited to be read-only by default. You can revoke our access at any time through your cloud provider’s console, giving you full control.

Data Security Practices

We employ industry-standard security practices to protect your information. This includes encryption for data in transit and at rest, and enforcing the principle of least-privilege for all data access.

Your Control

You remain in full control of your connected accounts and the data we can access at all times. Our service is designed for observability, not control.

Contact Us

For any privacy-related questions or concerns, please do not hesitate to contact us at: support@cloudswitchai.com

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